Terms of Service

Effective Date: December 2024

These Terms of Service ("Terms") govern your use of zyfii' website, travel packages, and taxi booking services. By using our services, you agree to these Terms.

1. Eligibility

  • You must be at least 18 years old to make bookings.
  • You agree to provide accurate and complete information.

2. Services

zyfii provides:

  • Travel package bookings within Sri Lanka.
  • Taxi and transport services.
  • Custom package requests.
  • Customer support and communication services.

3. Bookings & Payments

  • All bookings must be confirmed through our website or customer support team.
  • Payment terms (if applicable) will be displayed during booking.
  • zyfii reserves the right to cancel bookings for fraudulent or incomplete information.

4. Cancellations & Refunds

  • Cancellation policies will be clearly stated per package or service.
  • Refund eligibility depends on the provider's policy and booking conditions.

5. Guest Responsibilities

  • Provide valid identification and documents when required.
  • Ensure correct information when booking (passport number, flight details, family members, etc.).
  • Respect local laws, customs, and safety guidelines during trips.

6. Admin & Communication

  • zyfii may communicate with you via email, phone, or WhatsApp.
  • Guests may chat with zyfii admins through the platform.

7. Limitation of Liability

  • zyfii is not responsible for delays, cancellations, or damages beyond our control (e.g., natural disasters, strikes, accidents).
  • Liability is limited to the amount paid for the service.

8. Privacy

Your use of our services is also governed by our Privacy Policy.

9. Changes to Terms

zyfii may update these Terms at any time. Continued use of our services means you accept the new Terms.

10. Contact Us

For questions about these Terms, contact:

📧 legal@zyfii.com

📞 +94 11 234 5678