Privacy Policy

Effective Date: December 2024

At zyfii, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, booking services, and related features.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal details (full name, email address, mobile number, passport number).
  • Booking details (travel packages, taxi bookings, family members, special requests).
  • Payment information (only if applicable).
  • Uploaded documents or images (e.g., family photos for booking).
  • Device information, IP address, and browsing activity (for security and analytics).

2. How We Use Your Information

We use your information to:

  • Provide travel and taxi booking services.
  • Process and confirm bookings.
  • Send booking confirmations, reminders, and updates.
  • Communicate via email, phone, or WhatsApp notifications.
  • Improve our website and customer experience.
  • Ensure legal and regulatory compliance.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (drivers, tour guides, partner hotels).
  • Technology providers (hosting, communication, and analytics platforms).
  • Government authorities, when required by law.

4. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no system is 100% secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary for service delivery, legal compliance, and dispute resolution.

6. Your Rights

You have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Withdraw consent to processing.
  • Contact us regarding privacy concerns.

7. Contact Us

If you have questions, contact us at:

📧 support@zyfii.com

📞 +94 11 234 5678